Frequently Asked Questions
GENERAL
Is the Station on snow?
No. The Station is located 5km from Jindabyne and 40kms from Perisher Ski Resort.
Do you offer group discounts?
We offer special rates for school groups and can also offer discounted rates for Snow Sports Hire for groups of 20 or more.
Do we share a room with other people?
No. Only the people in your booking stay in your room.
What is a child’s age?
6-14 inclusive. Children aged 5 and under stay at The Station for free.
Can I ski at Thredbo?
No. All our packages include lift tickets for Perisher Ski Resort.
Do you have anywhere to store luggage if I arrive early?
Yes. We have a luggage storage area located next to Happy Jacks Tavern. Please ask Reception for assistance.
What time can I check in?
Check in time is after 4.00pm and check out time is before 10.00am.
ROOMS
Do your rooms have bunk beds?
No. None of our rooms have bunks. Our rooms have either double and/or single beds depending on the room type.
What’s in the rooms?
Motel rooms have an ensuite bathroom, bar fridge, tea and coffee making facilities and a television.
The self contained apartments feature 2 bedrooms, 2 bathrooms, fully equipped kitchen with dishwasher and lounge area.
Do I need to bring my own linen?
No. We provide all bed linen including sheets, doonas and pillows. Towels are also provided.
How many guests can sleep in a room?
The majority of our rooms can sleep up to six guests. This includes infants who stay for free. We are unable to accommodate any more than six guests in a room due to fire regulations.
Can I request a particular room?
Yes. Please note that all room requests are on an availability basis only and cannot be guaranteed.
Will my room be serviced every day?
We provide a daily mini service on all stays (excluding self contained apartments)
HIRE
Do I need a deposit for ski and board hire?
Yes. Snow Sports Hire will require a deposit as a guarantee for return of all hire gear. A $100 deposit is required for hire of skis or snowboards. The deposit can be paid as cash or by credit card.
What happens if I have a problem with my hire gear on the mountain?
If you have any problems with your hire gear, you can go into any Perisher Snow Sports outlet located at Perisher, Smiggins or Blue Cow and ask for assistance.
Can we pre-book our hire gear?
Yes. All hire gear can be pre-booked and paid for before arrival.
PACKAGES
Does everyone have to ski?
The majority of the guests staying in the room must purchase a package with a lift ticket. Alternatively, we offer a bed and breakfast rate for those who do not wish to ski or snowboard.
Is the 3 Day Short Break package available over a weekend?
Yes. This package is available any 3 days including over a weekend. Some dates may be subject to availability.
What are the Tube Town rides included free in the 5 day packages?
Tube Town is an inflatable tube park, located next to the Perisher car park. It’s great fun for the whole family!
Can I add an extra night onto my 5 day package?
Yes. If we have rooms available. Again, this may be subject to availability.
Can I upgrade my lift tickets to include the Ski Tube when I arrive?
You are able to upgrade your lift tickets to include the Ski Tube after arrival at either Reception or the Ski Tube terminal. However, it is advisable to purchase the Ski Tube when you book to avoid queues on arrival.
Do I get FREE Sunday afternoon skiing?
Every 5 day lift ticket that starts on a Monday is entitled to free skiing/boarding on the prior Sunday afternoon from 1.00pm. You will be able to collect your lift ticket from Reception after 11.00am on the Sunday morning.
TRAVEL
How do I get to The Station?
Travelling south, heading into Jindabyne from Cooma, turn left at the second roundabout onto Barry Way. Follow this road for 5 kms and turn left onto Snowy River Way. We are located 300 metres on the left.
How far is it to the Ski Tube?
The Ski Tube is 25kms from The Station, about a 20 minute drive in good weather conditions.
How far is The Station from Perisher Ski Resort?
Perisher Ski Resort is 37kms from The Station, about a 40 minute drive in good weather conditions. Please note you must always carry wheel chains when driving up to Perisher regardless of the weather conditions. Four wheel drive cars are exempt.
Do I need chains to drive to the Ski Tube?
Not often, but occasionally there is enough snow on the road to create problems. If you are unsure of the weather conditions, please check with Reception before you leave as they receive regular road condition updates.
Is there a fee to park at Perisher or the Ski Tube?
No. Parking is free at both locations.
What is the National Park entry fee?
The National Parks and Wildlife Service charge a park entry fee of $27 per car per day to enter the National Park. The fee is payable at the gates.
Can I catch a bus from Jindabyne to The Station?
No, there is no bus service available from Jindabyne. However a taxi service is available.
Is there a shuttle bus to the Ski Tube or Perisher?
Snowlink provides a shuttle bus service to Perisher and also to the Ski Tube. This service departs from The Station at 7.45pm daily. Contact Reception for more details.
LESSONS
What is the difference between first timer lessons and standard lessons?
First timer lessons are for people who have never skied or snow boarded before. Standard lessons are for people who have skied or snow boarded before and wish to be graded at their own level of ability. All lessons are subject to availability.
FINALISING A BOOKING
When do we need to make the final payment?
Full payment of the booking is due 6 weeks prior to arrival.
When will you send a confirmation letter?
We will send a confirmation letter when we receive the full deposit amount and again when we receive full payment of the booking.